Its just stuck in there and nothing ive tried can convince it to be anywhere else. Make sure that the cleaning tape is located in the. The backup exec agent was installed, but the service was refusing to start. Ive got a pe2500 with a pv100t dds4 drive shown as archive python 06408xxx in device manager which constantly errors. Backup exec automatically cleans a robotic library drive when the drive issues a tape alert that it requires cleaning. Backup exec 15, new cleaning tape not recognized vox. No drivers need to be loaded, as the drivers are already on the diskbox and removing the old autoloader from backup exec will not cause the drivers to be removed. Dec 17, 2012 to clean a standalone tape drives, you just put in the cleaning tape and it will automatically eject after the drive is cleaned. Oct 28, 2014 from within symantec backup exec, click the services button in the lower righthand corner and select restart all backup exec services.
Mar 14, 2020 lto2 backup exec driver i wont be able to experiment with cleaning or alternate tapes until this weekend. Im using the latest veritas driver suite 20021101 and firmware 9050 in the drive. To install veritas tape device drivers by using the configure storage wizard. Select the all storage button in top left to go back to all storage screen. Then go to device manager and check properties of the tape drive, there should show symantec corporation in.
I wanted to use backup exec to backup the autonomy backup. Creating a cleaning job you can create and schedule a cleaning job for a robotic library drive. Only when i try to clean the drive it generates this message. As a second step you need to instruct backup exec to transfer backed up files to tape, upon disk to disk job completion. Find answers to how to set up cleaning tape job on symantec backup exec from the expert community at experts exchange. If to a backup to disk folder and you have multiple daqs or storage groups then you can put them in different jobs. This resolution came after two years of hair pulling experience. Are you writing to a backup folder or to a virtual tape drive this may not be the only or the best method. Backup exec freezing on inventory and clean jobs stack overflow. Use eject media to eject the media currently in the standalone drive some drives do not support a softwaredriven media eject.
Also be sure that you are using symantec drivers on the tape drives. I have a intermittent problem with my veritas backup job. Additionally, backup exec automatically cleans a robotic library drive when the drive issues a tape alert that it requires cleaning. We can see in the screenshot above that we have an option to create a backup job for the be server. Backup exec has been around in one form or another since the early 1990s and has a reputation as one of the more reliable backup products on the market. Run the veritas device driver installation wizard, in the following procedure. Backup exec 2014 jobs failing on hp proliant dl360 g6 with. Both of these backup software pieces will automatically load the driver for tape drive. Backupexec 2010 r2 job rate very slow hello brian, it depends. How to improve backup execs performance veritas backup exec. I am getting continuous failures that i am reasonable confident are related to the fact that the drive has not had a cleaning in 18 months, which coincides with the last time i was physically in that office. The latest lto standards added some additional requirements to the tape drive hardware. Select the job setup tab and doubleclick the policy to edit it. It wont eject from the whatever the part is that actually reads the tapes.
Clean drive 0002 clean drive 0002 the job failed with the following error. You can create and schedule a cleaning job for a robotic library drive. Id like to backup these 25 servers as a single backup job and have the backup job just grab the first slot and so on until finished. Backup exec running extremely slow to lto4 ultrium tape drive. For a library, you need to put a cleaning tape into a slot and designated the slot as a cleaning slot in be. Backup exec problem with event id 9 device timeout. Tape job ended succsessfully drive still likes to be cleaned. I already have the tape library partitioned into the 12 tape slots for normal backups, so it isnt just a single large partition. By default the backup exec agent service communicates on port 10,000, which was being used by idol. From within symantec backup exec, click the services button in the lower righthand corner and select restart all backup exec services.
Recommend using l2 or above barcode labels for cleaning media. It supports tape drives using either the existing drivers or veritas own. Including specific files with a backup jobs backup selections about backing up. If the media is a tape, the tape is rewound and you may be instructed to manually remove it. I recently wasted a fair amount of time when i needed to restore some files which were older than the 60 days of catalog retention on the backup exec media server. My job is set up to backup full backup with reset archive bit itself first and then the remote servers. They will just keep running, there will be no tape going into the drive. Symantec backup exec e0008115 physical volume library. The statistics tab of tape drive properties figure 1 can be useful to determine soft write errors and hard write errors. Fujitsu storage eternus lt20 s2lt40 s2lt60 s2 tape. One of the most common causes for this error message is dirty readwrite heads on the tape drive device. If a cleaning medium is present in the slot, backup exec will automatically clean a changer drive as soon as it signals that a cleaning is necessary. Please remove the media from the drive odd apparently since lto4, the drive has a sensor to check whether there is a tape in the slot or not. The cleaning ran once, a very long time, and finally failed failed job.
Perform painless backups with veritas backup exec techrepublic. Problem while troubleshooting a tape device related issue with backup exec, event id 5 7 9 11 15 is observed in the system event log. If i do a right click on one drive and click clean is not cleaning with the tape from slot 48. Dec 17, 2019 backup exec 11d device driver download finish screen, informing that a reboot of the system me be necessary, click finish. Nov 05, 2002 in theory, backup exec can utilize all forms of storage media, including tape drives, hard drives, cdrw, and dvd rw. Backup exec running extremely slow to lto4 ultrium tape. When inserted, the cleaning tape will automatically perform the cleaning process and automatically eject after a brief moment. Backupexec 2010 r2 job rate very slow backup central. While troubleshooting a tape device related issue with backup exec, event id 5 7. Go to tools configure device configure tape device install the tape drivers and follow the steps accordingly.
How backup exec searches for overwritable media in tape drives viewing tapes that. Here are a few best practices that should help your business make a successful move toward disktodisktotape backup. Trying a catalog job would fail with a zero byte count after 15 minutes with the error. Backup exec 2014 tapes ejecting before job is finished posted in backup, imaging, and disk management software. This process will replace any missing or corrupted files and registry keys and a complete reconfiguration. In my opinion, no scheduled cleaning job is needed with lto drives.
Autonomy idol enables you to scheduled a backup of its index to local disk. Solved after failed cleaning job lots of tape backup. From within symantec backup exec devices, rightmouse click device pools all devices and select add device. Premium content you need an expert office subscription to watch. We are running backup exec 2014 on a server 2008 r2 std server. Could be that the cleaning tape is old and no longer useful. Soft write errors are the number of recoverable noncritical write errors that are encountered, meaning that a write operation on a block first failed and the subsequent retry was successful. This is a newclean installation of windows, the tapedrive is a hp lto ultrium 3 internal sas drive single drive withe the most current hp driver installed. Backup exec 2014 tapes ejecting before job is finished.
Rather, you see backup sets after cataloging a media, you can then, on the storage device view the tape drivesee the backup sets on that media the important step that is easy to miss. How to reconfigure backup exec after an autoloader swap. I have a msl4048 with two drives and the symantec backup exec 12. All servers are on the same subnet and are physically in the same closet. Premium content you need an expert office subscription to comment. Lto2 backup exec driver i wont be able to experiment with cleaning or alternate tapes until this weekend. Tape drive installation servers and intellistation. Tl2000 bad tape invalid cartridge incompatible media dell. Symantec backup exec e0008115 physical volume library, or. The tape was online and there was a free tape loaded, when the backup copy job startet. Before submitting a cleaning job, you must define a cleaning slot that contains the cleaning tape.
What you need to create are partitions within your library, on the device page of backup exec. Once you load backup software and os sees the drive, you will need to try a small job to insure that tape backup unit and software are functioning. Sep 15, 2015 this video will demonstrate how to clean a tape library using the backup exec software. Symantec backupexec backup job status queued usb disk. Hi, since those files are already compressed, be wont compress them any further. After that, you rightclick on the library and select clean. Doing the same in windows device manager and rebooting did not fix the problem.
Backup exec would sometimes mark the drive as offline and fail the job. How to uninstall the original equipment manufacturer driver and install the microsoft drivers for the medium changer. No idle devices are available job status in backup exec is not a problem because there are other jobs already using the devices that job is assigned to. Backup exec with 2 tape drives ars technica openforum. In that case, you must disable tape drives in the backup exec robotic library to leave only the number of tape drives allowed by your license. I am getting continuous failures that i am reasonable confident are related to the fact that the drive has not had a cleaning in 18 months, which coincides with the last time i. Cleaning a robotic library drive importing media to. To run a cleaning job on the navigation bar, click devices click the drive or robotic library containing the drive, and then select the drive. When run a backup job to a usb disk, scheduled backup gets stuck in queued status, even though there is enough space on disk and you have run inventory on disk. This video will demonstrate how to clean a tape library using the backup exec software. If a standalone drive, it will run it automatically, and if an autoloaderlibrary you need to do so.
Reinsert the cleaning tape a few times to fully clean the tape drive. Once the small test backup completes, you have successfully. Mar 28, 2019 backup exec has been around in one form or another since the early 1990s and has a reputation as one of the more reliable backup products on the market. Backup exec 11d doesnt use full tape capacity wit vox. Repair veritas backup exec error reading file data solved. Set up symantec backup exec drive cleaning oracle docs. Feb 06, 20 if we run clean job, it will run forever also from 1% to 100% and repeat it. Select the cleaning slot ie slot 1 and then click the slot details button in top right hand corner. I have a standalone dlts4 tape drive at a remote location connected to a server running backup exec 10. To eject media from a drive on the navigation bar, click devices expand the server icon, and then select the drive. Backup exec prompted me to clean the drive, so i did. Backup exec question with specifying which slot in the tape.
Testing your setup by using veritas backup exec aws storage. On the devices tab, rename the autoloader and the drive to be something meaningful. If the backup exec server runs on windows server 2012 or later, the configure storage wizard option install tape device drivers is not available, and tapeinst. Backup exec question with specifying which slot in the. Then go to device manager and check properties of the tape drive, there should show symantec corporation in the drivers details. We ran into this as well, and bought some disk storage to backup to disk first then duplicate jobs to tape.
I am able to exportimport, regular backups run fine. Even so, errors do occur in the veritas product, and organizations need backup exec support. So, how to completely uninstall, say, symantec backup exec. Under media tasks in the task pane, select eject media to specify a job name or a job priority, in the properties pane, under settings, click general see general options for utility jobs if you want a person or group to be notified when the job completes, on the. Then when you are creating your jobs, you assign the device to be the partition that you created. When you initiate a backup or restore job, the tapes are moved into the tape drives. Delete the tape drive in backup exec right click again, need to disable first this must be done in backup exec. I like to start small and test so that normally means one or two backup sources. We must emphasize that reinstalling backup exec server service not starting i have updated the mdac to 2. In the task bar, under general tasks, select properties. Backup exec does not finish a backup job that ejects at the end unless the tape drive issues a notification to backup exec that the tape has been fully ejected. Symantec backup exec job stays queued backup to usb disk.
Choose the right software application selection will play a major role in the completeness of your companys backups, the time spent managing them and the thoroughness of any data recovery efforts. An explanation of soft and hard write errors visible on the statistics tab of tape drive within backup exec storage view. Find the old cleaning tape, select it, and click delete on toolbar at top of screen or rightclick and select delete. To get the latest device drivers installed to the backup exec installation folder click the backup exec button, select technical support, and then click latest backup exec device drivers. Tape job used 8 tapes, after writing to tape 8 last tape, the drive liked to be cleaned.
An explanation of soft and hard write errors visible on. Before submitting a cleaning job, you must define a cleaning slot that contains. How to set up a cleaning job in backup exec it still works. Backup exec 11d device driver download finish screen, informing that a reboot of the system me be necessary, click finish. If i break up the job there will be a lot of wasted tape. When i ran the first backup job on the newly installed hp lto5 ultrium 3280 tape drive, it gave an interesting alert. This way that job must use a tape in that device, otherwise it will fail. Backup exec does not finish a backup job that ejects at the end unless the tape drive issues a notification to.
The easiest way to check is to load a new cleaning tape and then run the utility job. Backup exec tapes refuse to catalog pc load letter. Unfortunately, you may meet up some symantec backup exec issues during its using. Restoring data from a server, a backup set, a backup job, or a storage device restoring file.
Jun 25, 2011 when i ran the first backup job on the newly installed hp lto5 ultrium 3280 tape drive, it gave an interesting alert. Ive rebooted the host server and restarted backup exec services, to no. Backup exec 2014 jobs failing on hp proliant dl360 g6. Disk to disk to tape backup in backup exec niktipss blog. Verify that the firmware on the hardware is up to date. When i have 2 tape drives sitting there empty and doing nothing, i get a little concerned, though. To clean a standalone tape drives, you just put in the cleaning tape and it will automatically eject after the drive is cleaned. You would right click on your library, and select configure partitions. By default the backup exec agent service communicates on.
Backup jobs stay in the status ready, no media servers. Physical volume library media not found data recovery. When i have 2 tape drives sitting there empty and doing nothing, i get a. Veritas backup job delays for 6 hours data recovery. Ensure that the symantec backup exec drivers are installed on the tape drive. I just ejected the cleaning tape and inserted it back but directly into the reader it started a cleaning job and finished ok. Under drive tasks in the task pane, select clean to specify a job name or a job priority, in the properties pane, under settings, click general see general options for utility jobs if you want a person or group to be notified when the job.
716 289 803 882 970 610 335 1057 1244 362 1073 1330 1444 1146 1046 396 757 868 592 107 824 1252 1284 878 558 1249 141 1223 7 877 502